# Object of the sale
The present contract concerning goods or services is concluded between the customer and CLIMAIRNET Nettoyant Desinfectant Climatisation within the framework of an on-line system.

# Essential characteristics of the goods and services offered and technical data
The articles and services sold to the customer correspond to the description appearing for each product and service. However photographs illustrating the products bear only an indicative value. In no case could the responsibility of CLIMAIRNET Nettoyant Desinfectant Climatisation be retained in the event of any difference between the representation of the product or service on the site and its real aspect at delivery. CLIMAIRNET Nettoyant Desinfectant Climatisation holds no responsibility for the possible printing or transmission errors.

# Engagement related to the acceptance of the order or its cancellation
The acceptance of the order is carried out thanks to the data capture appearing on a screen page. The confirmation of order implies the acceptance of the general conditions of sale of CLIMAIRNET Nettoyant Desinfectant Climatisation and binds the customer irrevocably. His acceptance could not be later called into question. The automatic order registration system set up by CLIMAIRNET Nettoyant Desinfectant Climatisation is regarded as being proof of the conclusion of this sale contract. Consequently, the customer order acts as confirmation and cannot be cancelled.

# Price
Prices are expressed in Euro.

# Confirmation of order
The customer receives an electronic confirmation of order (e-mail) after having placed his order. This confirmation mentions the date of the order, the ordered product(s) or service(s), the sale's price, the delivery costs, as well as the payment method. The contents of this confirmation is filed by CLIMAIRNET Nettoyant Desinfectant Climatisation and is valid as proof of the agreement of the customer to the present transaction. Any order placed by the customer is regarded as final. It urges the latter to carry out the payment of the good or service according to the method of payment chosen by CLIMAIRNET Nettoyant Desinfectant Climatisation . In the case of services, the whole amount is due at the beginning of the mandate, and that even if the customer were to later on decide not to want to make use, or to make only partially use, of the service in question.

# Methods of payment
Payment of the ordered goods and services occurs at the time of the order by CREDIT CARD via PAYBOX, a worldwide famous body at the disposal of CLIMAIRNET Nettoyant Desinfectant Climatisation and specialized in protected payment, according to their general conditions. PAYBOX guarantees a highly protected transaction of the data and payment of the customer (see "Confidentiality"). The customer will be able however to revoke his payment order in the case of a fraudulent use. CLIMAIRNET Nettoyant Desinfectant Climatisation reserves the right to execute the orders of new customers or current customers against refunding or prepayment.

# Reserve of property
Delivered goods remain the sole property of CLIMAIRNET Nettoyant Desinfectant Climatisation until complete payment or balance of payment of the invoice. CLIMAIRNET Nettoyant Desinfectant Climatisation has the right to proceed to a corresponding inscription in the register.

# Delivery
If the product is not available, the customer will be informed as soon as possible and will be able to require the refund of the paid sums, to choose an exchange or to accept a delayed delivery. In the event of cause beyond control or reasons independent of its will (fire, water damages, strike, suspension of the activity of suppliers, etc), CLIMAIRNET Nettoyant Desinfectant Climatisation is released from its obligations of delivery and will inform the customer as soon as possible. The delivery takes place at the delivery address indicated by the customer. The delivery costs are paid by the customer. The ordered goods travel at the risks of the customer. Upon receipt of the goods, the customer checks the general aspect of the goods. Any dispute is to be announced in writing within 48 hours to CLIMAIRNET Nettoyant Desinfectant Climatisation , as well as to the transporters (post service or fast courier) who carried out the delivery. In all cases, CLIMAIRNET Nettoyant Desinfectant Climatisation cannot be held responsible for the delay of delivery caused by the manufacturer or the various post or fast courier services whom it works with. If an order cannot be delivered in a one-time-only basis, the delivery costs will be invoiced only for the first part of the delivery. CLIMAIRNET Nettoyant Desinfectant Climatisation reserves the right to deliver substitution articles of equivalent quality.

# Complaints
Complaints must be notified within 48 hours.

# Warranty
Certain goods come with a legal warranty from the manufacturer. Should it be the case, it will be indicated on the invoice and covers all the defects which the ordered product could have. The invoice acts as "completion bond". The warranty starts to run from the date of the invoice. In the event of defect announced by the customer, CLIMAIRNET Nettoyant Desinfectant Climatisation will assist the latter in obtaining compensation for the damages from the manufacturer of the good. To this end, the defective material must be returned to CLIMAIRNET Nettoyant Desinfectant Climatisation in its original packing, accompanied by the copy of the invoice. In no case will CLIMAIRNET Nettoyant Desinfectant Climatisation be held responsible to repair the damage caused by the defective good. The warranty excludes all damages resulting from an erroneous operation or intervention from the customer, any problem due to normal fair usage of the goods, as well as any defect due to the negligence or a misused maintenance from the customer, or if the dysfunction results from a cause beyond control.

# Responsibility
The customer is personally or collectively (in the case of a product bought by a company) responsible for the choice and use of the products. Any compensation is excluded insofar as it was not caused deliberately or by negligence by CLIMAIRNET Nettoyant Desinfectant Climatisation . CLIMAIRNET Nettoyant Desinfectant Climatisation does in no case answer for damages caused directly or indirectly.

# Applicable law
Commercial activities of CLIMAIRNET Nettoyant Desinfectant Climatisation are exclusively based on the French law.